In the new email To field, start typing the email address or the name of the contact you would like to clear from the Auto-Complete cache. How to Clear The Cache in OutlookWhen you use Microsoft Outlook it will store files youve used in Outlook, these are cached files which Outlook can access t. In the Outlook main window, start a new email by clicking the New Email button. In the folder that opens, use CTRL+A to select all the folders present and Delete them:Ĭlose the window and open a fresh Word document or Outlook to confirm that Word Add-in and/or the Send to Case are loading. To clear the attachment cache, first activate the search box in the Windows taskbar at the bottom left of the screen (if it is not displayed, click the magnifying glass at the left edge of the taskbar). Clearing the Outlook 2016 Autocomplete Cache (E-mail Cache) How to Clear Out Individual Entries: 1. I attempted to setup an account at a domain that didn't have the correct DNS records yet, and while the web server logs initially. However, I am having trouble with Windows Mail. To view and clear Windows Live Essentials passwords on Windows, first use the Credential Manager instructions above. I am debugging a custom Autodiscover implementation that works fine with MS Outlook and also passes the MS Remote Connectivity Analyzer.
Then, download the SaveCredentials.exe tool and follow the directions here. If you are using Windows, paste the path copied from above in the Type here to search box next to the Windows Start button and hit ENTER: To view and clear Outlook passwords on Windows 10, first use the Credential Manager instructions above. Then, determine which system you are using and copy that path:ĭelete the content of the folder %LOCALAPPDATA%\Microsoft\Office\16.0\Wef\.ĭelete the content of the folder /Users//Library/Containers//Data/.Ĭall (true) from JavaScript in the add-in to force a reload. If the Word Add-in and/or Send to Case are not loading, clear the Office cache by doing the following:įirst, close all Word documents if the Word Add-in is not loading and/or Outlook if Send to case is not loading.